Privacy Policy

OzCreez is committed to ensuring that we respect the privacy of personal information in our care, and understand that protecting personal information is important and aim to always handle personal information securely, carefully & in a confidential manner.

If you have any concerns related to your perfonal information, please feel free to contact us at support@ozcreez.com.au 

COLLECTION

We collect personal information from you in a variety of ways, For example, the details you provide us when you place an order, open an account, subscribe to our emails, join a mailing list, enter a competition, submit an enquiry, or provide feedback to us. There are also certain situations in which we may collect personal information about you from someone else. For example, we may collect information from third parties including public sources, our related companies, your organisation, your representatives and information service providers.

We also receive and store certain types of information through the use of `cookies`, when you interact with OzCreez via the Internet. Cookies are alphanumeric identifiers that are placed on your computer`s hard drive through your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. We recommend that you leave your cookies enabled as they allow our systems to recognise your browser and provide quicker and easier use of our Website.

You have no obligation to provide any information requested by us. If you choose to withhold your personal information, we may not be able to process your order or provide you with the goods or services you are requesting.

USE AND DISCLOSURE

OzCreez will only use the information for the reason it was collected. The purpose of collection of your personal information may include to deliver, feedback about improving our service, processing your online order, facilitation of loyalty programs, promotions and competitions and to administer and improve the products and services that we offer you, complete other transactions with you or on your behalf, protect against fraud or theft, provide offers and promotions that we consider may be of interest or benefit to you, conduct market research, work with our related companies and service providers, maintain and update our records, protect and uphold the rights, property and safety of us, our customers and others,

Only with your consent and without charge, will we use your information for direct and email marketing purposes.   OzCreez will not sell or trade your personal information to any individual or third parties.  It may be necessary to disclose your personal information to other parties within Australia to assist with the delivery of goods, dealings with governing bodies, if required to do so by law, professional advisors, such as consultants, lawyers, accountants and auditors.

DATA SECURITY

We store your personal data on a secure server behind a firewall. Some information will be held for a number of years to comply with legal requirements.

We obtain credit card information using secure protocols (SSL - Secure Socket Layer) and digital IDs to protect the information whilst in transit between the browser and our web server.

SENSITIVE INFORMATION

We do not collect or hold sensitive information about you regarding your opinions, beliefs, status, memberships, health or ‘sensitive information’ as defined by the ‘Privacy Act 1988’ unless required to do so by law.

DATA QUALITY

We aim to keep all the personal information collected as accurate, complete and current as possible.

OPENNESS AND ACCESS

If you have registered as an online member you can access and update your personal information by logging into your account on our websites. You can also update your personal information by contacting us at support@ozcreez.com.au

On request we will do our best to educate you on what sort of personal information we hold, how we collect it and for what purposes. Before we provide access we will require some proof of identity.

POLICY UPDATES

We may change this Policy statement from time to time.  It will be reviewed regularly and modified as required to reflect changes in relevant legislation, best practice and contractual obligations.  The revised editions will be available from all our websites.